Privacy Policy

At JVR Virtual Receptionist, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

To learn more about our services, you can visit our:

Introduction

At JVR Virtual Receptionist, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect and process the following types of information:

Personal Information

This may include:

  • Name

  • Phone number

  • Email address

  • Business details

This information is collected when you enquire about or sign up for our services.

Call Data

This may include:

  • Call logs

  • Messages

  • Customer enquiries handled by our virtual receptionists

Technical Information

This may include:

  • IP addresses

  • Browser type

  • Device information

  • Cookies and analytics data

We use this to improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Provide and improve our virtual receptionist services

  • Respond to enquiries and customer support requests

  • Send important updates about our services

  • Maintain website security and prevent fraud

  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data.

We may share information only with:

Service Providers

Trusted third-party providers who help us deliver our services.

Legal Authorities

Where required by law or to protect our business, users, or legal rights.

Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your information.

However, no method of online transmission is 100% secure.

For more on how we protect systems and data, visit our Trust & Security

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing

  • Request a copy of your data

To exercise your rights, please contact our call answering service specialists

Cookies

We use cookies to improve your browsing experience, analyse traffic, and enhance website functionality.

You can control cookies through your browser settings.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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Get In touch

Contact our call answering specialists for a free demo